FAQ

Frequently Asked Questions

Everything you need to know about Certin and our exam prep platforms.

What exams does Certin cover?

Certin currently offers prep platforms for three professional certification exams: the ARE 5.0 (Architect Registration Examination) through AREprep, the PMP (Project Management Professional) through PMPprep, and the TMC/NBRC (Therapist Multiple-Choice) through NBRCprep. We're expanding to additional certifications.

Is there a free plan?

Yes. Every Certin platform includes a free tier with real content - flashcards, at least one practice exam, and basic progress tracking. No credit card required. You can try any platform and upgrade when you're ready for full access.

What is active recall and why does Certin use it?

Active recall is a study method where you test yourself on material instead of passively reading it. Research shows active recall produces 50% more learning than passive study methods. Every Certin platform is built around flashcards and practice questions that force you to retrieve information from memory - the same skill the real exam tests.

How is Certin different from reading a textbook?

Textbooks and reference manuals build familiarity - you recognize concepts when you see them. But exams test recall - you need to retrieve the right answer from memory under time pressure. Certin platforms are built around active recall, timed practice exams, and detailed explanations that build retrieval ability, not just recognition.

Can I use Certin on my phone?

Yes. All Certin platforms are web apps optimized for mobile, tablet, and desktop. No app download required - just open your browser and start studying.

How long should I study before taking my exam?

It depends on the exam. For the ARE, most candidates spend 3-6 weeks per division. For the PMP, 8-12 weeks of focused study is typical. For the TMC, 4-8 weeks is common. Each platform includes a progress dashboard that tracks your readiness so you know when you're actually prepared, not just when you've put in enough hours.

What does the progress dashboard track?

The dashboard shows your accuracy by topic area, identifies weak subjects, tracks study streaks, and provides a readiness score based on your actual performance on flashcards and practice exams. It measures what you know, not how long you've been studying.

Do you offer lifetime access?

Yes. Each platform offers a lifetime (one-time payment) option alongside monthly subscriptions. Lifetime plans include all current content and future updates with no recurring charges.

Are the practice exams timed like the real exam?

Yes. Every practice exam enforces time limits that match the real exam's pacing. This builds test-taking stamina and teaches you to manage your time under pressure - a skill that's just as important as knowing the material.

Can I cancel my subscription anytime?

Yes. Monthly subscriptions can be cancelled anytime. You'll retain access through the end of your billing period.

Who builds the content?

Certin's exam content is developed by professionals who have passed the exams themselves. Every question includes a detailed explanation - for both the correct answer and why each wrong answer is wrong.

How do I contact support?

Email us at certinhq@outlook.com. Each sub-brand platform also has its own support channel accessible from within the app.